Privacy Policy
1. Introduction
At Mallikarjuna Sadan, accessible from our website, one of our main priorities is the privacy of our visitors and pilgrims. This Privacy Policy document contains types of information that is collected and recorded by our platform and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
2. Information We Collect
When you fill out our Booking Inquiry Form to connect via WhatsApp, we collect the details you explicitly share with us to process your reservation request. This includes:
- Your Full Name
- Your Mobile/WhatsApp Number
- Preferred Check-in Date
- Preferred Room Type (AC, Non-AC, Deluxe, or Family Room)
3. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain room booking availability details.
- Communicate directly with you on WhatsApp regarding your stay confirmation.
- Process essential check-in logs upon your arrival at the Sadan in Srisailam.
- Understand seasonal pilgrim rush and optimize accommodation facility responses.
4. WhatsApp Redirection API
Our website utilizes dynamic standard WhatsApp shortcuts (`wa.me`) to safely transfer your booking text queries from the website UI onto the WhatsApp messaging client application. We do not store your dynamic chat logs or personal communication contents on our web servers once the message redirection is triggered.
5. Log Files & Analytics
Mallikarjuna Sadan follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable and are used solely for optimization purposes.
6. Data Security & Storage
The security of your data is very important to us. We take reasonable physical and administrative protective protocols to secure your identity. Upon arrival at our guest house desk, standard manual government verification data (Aadhar Card, Passport, or driving license logs) will be processed securely as per Indian legal regulations for hotel stays.
7. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its operational terms and configurations.